The Australian Communications and Media Authority’s Cybersmart program has developed actions to help Australian children and youth protect themselves and others against the impact of trolling.
Trolling is when a user intentionally causes distress, anger and argument in an online public forum for the purpose of disturbing other users. You can protect yourself by taking the following action:
- IGNORE the troll—don’t respond to nasty, immature, offensive comments. Giving trolls the attention they want only gives them more power.
- BLOCK the troll—take away their power by blocking them. If they pop up under a different name, block them again.
- REPORT trolls—report to site administrators. If they pop up under a different name, report them again. If they continue, contact the police.
- TALK with friends and family—If a troll upsets you, talk about it … it’s not you, it’s them. Visit the Cybersmart Online Helpline or call Kids Helpline on 1800 55 1800.
- PROTECT friends from trolls—if trolls are upsetting a friend, tell them to Ignore, Block, Report. Tell their family and other friends and encourage them to seek support.
Cybersmart is encouraging all Australians to ask R U OK this Thursday 13 September in support of R U OK? Day.
R U OK? Day prompts Australians to connect with others, recognising that one of the greatest protective factors for our mental health is a sense of connectedness with others and a sense of belonging.
If you or someone you care about has been affected by trolling contact the Cybersmart Online Helpline or Kids Helpline on 1800 55 1800.